SUPPORT & CONTACT INFORMATION

NextGen E-Ticket Solution (NGET) — An ITQ Technologies Pvt Ltd Application

How Can We Help?

If you need assistance with the NGET (NextGen E-Ticket Solution) application, our support team is available to help you with any queries, issues, or feedback related to the application.


Contact Support

For any technical issues, account queries, or general assistance, please reach out to us via email:

Primary Support Email

Escalations@itq.in

Our support team typically responds within 24-48 business hours.

Relationship Manager

For agency-specific queries, you may also contact your assigned Relationship Manager (RM) directly. Your RM details are available within the application after login.


What We Can Help With


Application Information

Application Name NGET — NextGen E-Ticket Solution
Developer ITQ Technologies Pvt Ltd
Platform Web Application & Mobile Application (iOS / Android)
Purpose B2B enterprise tool for authorized travel agency employees to manage and share e-ticket information
Support Email Escalations@itq.in

Frequently Asked Questions

How do I get access to the application?

Access is provisioned by ITQ or your travel agency administrator. Please contact your agency admin or write to Escalations@itq.in for new account requests.

I forgot my password. How do I reset it?

Please contact your agency administrator or reach out to our support team at Escalations@itq.in for password reset assistance.

Is this a ticket booking application?

No. NGET is not a ticket booking, reservation, or payment platform. It is an internal tool used by travel agency staff to retrieve, format, and share e-ticket information for bookings that already exist in GDS.


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